Social Media Crisis Management: A No-Nonsense Guide by Mack Collier
Past Social Media dramas involving The Red Cross, Groupon and Kenneth Cole are good reminders of the importance of having a solid social media crisis management plan in place. At its very basic level, the proper handling of a social media crisis should consist of two things. [Read More]
The first fully integrated polling and survey option on Tumblr by Nick Cicero
Social survey and VegasTechFund company Wedgies announced a partnership with Tumblr today bringing fully functional polls and surveys to publishers of the Yahoo owned microblogging platform. Tumblr users publish 94.1 million posts per day. And at least 70 percent of Tumblr’s users spend their time in the dashboard, or the backend where actual content creation takes place. Until now, publishers could not share a poll to Tumblr and have it work interactively on Tumblr blogs or in the Tumblr Dashboard. [Read More]
Free Design Resources To Upgrade Your Community Management Game by Tony Hymes
When you’re working in the digital world, companies spend a lot of time on design. Scratch that, in any world, companies spend a lot of time on design, for their branding, their products, their functions, everything. A community manager should do the same. [Read More]
‘Honest University Commercial’ Provides A Brutally Funny Education In Cost by William Goodman
While going to college or university can provide many with the tools they might need to succeed, it also tends to give people something far less worthwhile: lots of debt. Which is just part of what Ryan Higa, better known as Internet personality Nigahiga, pokes fun at in this parody college commercial above that plays upon all the cliches you’ve seen before in higher education advertisements and blends with tongue-in-cheek and far less ideal elements that come from pursuing a bachelors or otherwise. [Read More]
17 Rules of Engagement to Create a Love Affair Between Your Brand and Buyer by Barry Feldman
Yes, this is a story about building your business. The points I’ll make might appear to be about turning people on. They are indeed. We call this social media. It may seem I’m talking about courtship. I am. It’s often referred to as lead nurturing. You’ll gather my lesson here today is about commitment. Right you are. You can call that buying. [Read More]