Tag Archives: facebook

Retweet After Me: Week of March 11

Facebook to Start Telling Brands Who’s Talking About What Topics by Tim Peterson

What do people talk about when they talk about _______ on Facebook? Soon marketers will have the answer. Facebook will start telling marketers the types of people who are talking about specific topics on the social network as well as the kinds of things they’re saying, through a partnership with social data firm DataSift. [Read More]

Brand Yourself: Applying Strategic Branding to Personal Social Channels by Adam Padilla

To grab attention in the crowded virtual supermall we call Facebook, you must keep your audience on its toes. The right ratio of traditional brand reinforcement messaging and a spontaneous X factor is the critical factor. [Read More]

3 Ways to Use Facebook Groups for Business by Maggie Patterson

U.S. News & World Report used Facebook’s interest targeting tool for publishers to help promote its annual Best Colleges rankings to the appropriate Facebook users. Facebook strategic partner manager, news Meghan Peters said in a Facebook Media blog post that U.S. News & World Report social media editor Lauren Boyer used interest targeting to focus on Facebook users who had expressed interest in the top five schools on each ranking list. [Read More]

68 Reasons Why Your Facebook Ad Got Rejected or Account Got Banned by Jon Loomer

I rarely have any issues getting my ads approved. I’m a good dude, and I promote some pretty innocent stuff. I also know that trying to get around Facebook’s rules is never a smart thing, so I do all I can to know and follow their guidelines. But I routinely hear from others with far bigger problems than I face. They’re getting ads rejected or — much worse — getting their accounts banned. [Read More]

Facebook will now remove Page Likes from deactivated accounts by Tim Peterson

If you manage a Facebook Page, don’t be surprised if you see a small dip in your number of “likes” in the coming weeks. According to a blog post, the company is now purging likes from closed accounts, including memorialized and deactivated ones. [Read More]

Retweet After Me: Week of Mar. 4

In Communications, Privacy And Security Are Illusions by Bob Ackerman

President Obama has tried for three years to persuade Congress to pass a cybersecurity bill. The president went so far as to highlight his cybersecurity proposals to a prime-time audience during his recent State of the Union address. And in the wake of the massive Sony hack, the political climate may finally have shifted in his favor. [Read More]

8 Amaze-Balls Things You Can Learn From Twitter’s FREE Analytics Tool by Aaron Lee

If you want to manage your success on Twitter, you need to measure what’s working & not working. You can do that for free with Twitter’s built-in analytics tool. [Read More]

‘U.S. News & World Report’ Backs Best Colleges Rankings with Facebook’s Interest Targeting by David Cohen

U.S. News & World Report used Facebook’s interest targeting tool for publishers to help promote its annual Best Colleges rankings to the appropriate Facebook users. Facebook strategic partner manager, news Meghan Peters said in a Facebook Media blog post that U.S. News & World Report social media editor Lauren Boyer used interest targeting to focus on Facebook users who had expressed interest in the top five schools on each ranking list. [Read More]

The 7 Steps to a ‘Good-to-Great’ Content Marketing Strategy by Justin McGill

If it’s starting to feel to you like every visit you make to Facebook these days is full of videos, you are not alone. Facebook today reported in a strong set of Q4 earnings that there are 3 billion videos viewed on its site each day. With the company also reporting daily active users of 890 million, this works out to more than 3 videos per day. [Read More]

An Inside Look at Facebook’s New Ads Manager iOS App by Tim Peterson

Sorry Android friends, Facebook’s Ads Manager is not ready for you yet. Power Editor geeks, this is not a replacement, but a handy app to manage stats and boost posts. But everyone else who is trying to grow their business on Facebook, you’re in luck! No need to lug your laptop around to manage your Facebook ads, except for set-up tasks and deep reporting, when you really don’t want to be using your phone. [Read More]

Retweet After Me: Week of Jan. 28

Facebook Says It Will Weed Out Fake News — But Leave the Onion Alone by Peter Kafka

Use Facebook to show off pictures of your dogs — or, better yet, videos of your dogs — or whatever. But don’t use it to spread bogus stories about Betty White’s death. That’s the newest edict from Facebook, which says it is cracking down on hoaxes, scams “or deliberately false or misleading news stories.” [Read More]

Why Snapchat’s Latest Update Will Change the Way You Get News by Sean Griffis

Hold your phone (and maybe take a video) because Snapchat just had a stormageddon all its own. The photo + video messaging app just got attacked with a news blizzard courtesy of its brand spankin’ new features and we are totally all about it. [Read More]

Best Twitter Ad Practices Include Narrow Targets, Videos and Brevity by Andra Mircioiu

More than four years after introducing advertising on its platform, Twitter has changed the way businesses create ads. And as with any game in which the rules have shifted, players adapt by developing new strategies. [Read More]

Facebook Now Has 3B Video Views Per Day by Ingrid Lunden

If it’s starting to feel to you like every visit you make to Facebook these days is full of videos, you are not alone. Facebook today reported in a strong set of Q4 earnings that there are 3 billion videos viewed on its site each day. With the company also reporting daily active users of 890 million, this works out to more than 3 videos per day. [Read More]

Facebook Is for You, Facebook at Work Is for Your Job by Tim Peterson

Some people still aren’t allowed to use Facebook at work. But the social network wants people to use Facebook *for* work. Facebook has begun testing a work-only version of the social network called Facebook at Work so that companies can use Facebook as an internal communications tool without employees boring their families or oversharing with their bosses. [Read More]

Retweet After Me: Week of Oct. 14

This Week in Social: Expiration Dates for Social Media by Olsy Sorokina

Does the saying “The Internet never forgets” still hold up? This reverse amnesia of the Information Age has sparked many global discussions on privacy and online reputation, and it is reflected more and more in the changes made by those in charge of our online information, like social networks and ISPs. [Read More]

The Best (And Worst) Times to Post on Social Media (Infographic) by Rachel Gillett

We get it, managing your business’s social media accounts can be daunting: from tweaking tweet lengths to mastering Facebook tone, to using the right hashtags at the right times. But what savvy social media users know is that there’s a science to getting it right–if you follow certain parameters, you’re almost guaranteed to get the results you were working toward. All it takes is some knowledge and forethought, and anyone can be well on their way to posting engaging content. [Read More]

Provocative Ad Campaign On Pause by Kaitlin Mulhere

A Boston-area university has pressed pause on an ad campaign launched this summer that was described as bold and provocative. Suffolk University made noise in July when it began a campaign that described the small, private university as anti-elite and a haven for hard-working students. It was the university’s first broad campaign in eight years. [Read More]

Pinterest to Offer Targeted Pins, Tracking for Advertisers by Kevin Allen

Pinterest is stepping a bit closer to helping its retail advertisers understand their actual ROI. Publications have inferred the social media platform’s revamped advertising plan through some of its updated privacy policy documents; chief among these updates will be the ability for advertisers to directly target those Pinterest users who are already customers. [Read More]

Could Ello be the next Facebook rival? by Kevin Allen

Tired of being shown all those spammy ads on Facebook when you’re trying to figure out what your friends’ kids are up to? Do you wish there were a social platform that didn’t treat you like a piece of metadata? You’re not alone. Ello has been getting considerable attention recently, and we can almost guarantee your parents won’t use it. The service is opening to new members by invitation only. Invites for the service have been sold on eBay for up to $500, according to several reports. [Read More]

Retweet After Me: Week of Mar. 25, 2014

Department-Level Content Strategy by Erin Martin

Last year, I scraped up enough funding to attend Confab Higher Ed, the inaugural higher education content strategy conference held in Atlanta. As I was wandering around, meeting inspiring folks and talking shop with people who get it — who see the value in thoughtful, mindful online communication — I kept getting asked a question over and over. “You work for a department — like, directly with faculty?” Imagine an excited, incredulous face. [Read More]

Could Snapchat be the Next Big Trend in Student Marketing? by Patrick Quinn

Social media marketing has become a necessary resource in the realm of student recruitment but that doesn’t mean it isn’t a constant challenge to stay on top of the latest trends. It sometimes seems like a giant game of tag, chasing students and prospects to the next hot platform for a chance to communicate with them. We wrote recently about widely reported findings that teens are flocking away from Facebook, citing privacy concerns and the “uncoolness” of parents liking their posts. One emerging social media contender that has won significant enthusiasm among the 13-25 demographic is photo messaging app, Snapchat, currently top of the free Apple App chart. [Read More]

Facebook Reportedly Slashing Organic Reach for Pages by Melissa Hoffmann

Facebook is reportedly slashing organic reach for Pages, a move that could have a sweeping impact on brands that have spent big on the social platform as well as local companies that have worked hard with limited resources to develop often modest fan bases. [Read More]

Innovative Approaches to Student Admissions by Patrick Quinn

In the world of higher education, the beginning of March means that application deadlines for next fall’s admissions are fast approaching, if they haven’t already passed. Admission decisions actually began being released before Christmas for rolling, early and priority applications at some American colleges that believe the first acceptance letter a student receives is most likely to be acted upon. As the percentage of students sending out three or more applications has been steadily rising every year, some schools are taking innovative approaches to increasing the likelihood that their offers are accepted, thereby optimizing the admissions yield. [Read More]

The Secret To Airbnb’s Freakishly Rapid Orgy Response: “Scenario Planning” by Ian Allen

Airbnb uses strategic thinking to shield the company–and its renters–against scandals such as orgies, prostitution, and even suicides. Airbnb host Ari Teman handed over the keys to his Manhattan apartment last Friday to a guest visiting New York ostensibly for a wedding. But when Teman returned to his apartment that evening, he was aghast to learn that the guest had rented his apartment so he could host an all-night orgy that was open to the public. [Read More]

Social Media Lessons to Learn from the Olympics

The world is currently head over heels in love with the Olympics, and who can blame them? Sports most people don’t see except for every four years, high stakes, and rooting for your country! And NBC has their social media team going full force on the NBC Olympics social media channels, with lots of good tips and ideas for the rest of us!

Photos Win Facebook

There is not a post on NBC Olympics’ Facebook page that doesn’t have a photo. According to this Fast Company article, 93% of the most engaging posts on Facebook have photos. Not only does NBC use photos, but they also brand every last one of them with their blue border and Sochi logo, making sure that when it’s shared, the branding is still just as evident.

Spur of the Moment

NBC Olympics has done a great job of taking advantage of situations as they arise. Obviously, the nature of the Olympics means they are waiting for the perfect moments, from announcing a Gold Medal to featuring athletes as they prepare to start competing, so they are set up already to use the random things that they aren’t anticipating.

User-Generated Content

It’s an easy tactic, but no doubt it’s effective. Asking for your audience to participate in the fun by answering a question, submitting a photo or filling in a blank is a great way to encourage engagement. Also, you can’t go wrong with using the unsolicited content, that’s the stuff social media dreams are made out of!

Create Your Own “Meme”

Normally, I hate when I see this. Most of the time, I just don’t think it’s a great fit for the brand or the content they have used. Now, I know this isn’t technically a meme, but it has a meme-like feel by using big, to-the-point words, and showing one subject in the photo. However, since NBC didn’t try to make their content fit into an already existing meme, I actually really like it!

Artsy Fartsy

NBC obviously understands that Instagram is a little bit artsier than Facebook and Twitter, and their content on the channel has been just that.

Diversified Content

One of the most noticeable things when I was looking through NBC’s Olympics social media channels is how very different the content is on each channel.

Twitter is very centered around news-like content, such as events starting soon announcements, medal counts and winners and feature stories. But just because it’s more news focused, doesn’t mean it doesn’t have a personality!

Facebook is probably the most fun content they have. While all the other channels they are utilizing defintiely have a feeling of fun and excitement, their Facebook content takes it to the next level. They are posting things that are easy to share and the most exciting or stunning moments of the Olympics.

Instagram, as I already pointed out, is much more artsy. Because of this, it makes you think you’re getting an inside look at the Olympics: how the courses look before an event and practice runs.

What is your favorite part of Olympics social media coverage so far?

Retweet After Me: Week of Nov. 19, 2013

Brand Snapchats: Worth It? by Christianna Giordano

Did everyone just think to themselves, “Hell, no?” Let me convince you otherwise. At first glance, Snapchat might seem irrelevant to brands; it has a disappearing content, a reputation for dirty photos, no direct ROI, so many are thinking, why bother? One word: engagement. [Read More]

Pew Social Media Study: 30% Of The U.S. Gets News Via Facebook; Reddit Has The Most News-Hungry Regular Users by Ingrid Lunden

The Pew Research Center is today releasing comparative numbers looking at how U.S. adults use social networking sites to read news (a follow-on from earlier research focusing on two specific sites, Facebook and Twitter). [Read More]

‘Popular Pins’ Now Available on Brand Websites by Kurt Wagner

Pinterest is opening its API to retailers who wish to embed pins directly on their websites, the company announced Thursday. A handful of Pinterest partners now have the option to surface their most popular pins directly on the homepage of their websites. Initial Pinterest partners include major brands like Walmart, Disney, Random House, Zappos and Mashable. [Read More]

Klout.edu? Sumpto Grabs $350K To Measure The Influence Of College Students by Rip Empson

When Sumpto launched in 2012, founder Ben Kosinski made a smart move, coining his startup as “the Klout for colleges.” At the time, the polarizing social currency company was still grabbing headlines, and the analogy made sense. Today, the analogy arguably has a little less relevance and perhaps a bit more baggage, but Sumpto continues to soldier on as a platform aimed at helping to measure the social influence of college students. [Read More]

Red Cross Apologizes for Tweeting False Typhoon Haiyan Image by Fran Berkman

The American Red Cross has patched up a mistake it made Monday. The organization used Twitter to share an image comparing the size of Typhoon Haiyan, a storm that killed an estimated 10,000 people in the Philippines over the weekend, to the continental United States, in which the typhoon dwarfed the nation. The tweet (embedded below) read, “A storm the size of typhoon Haiyan would cover nearly the entire continental U.S.” [Read More]

Retweet After Me: Oct. 1, 2013

Hashtags Come to Google Search Results by Jennifer Slegg

The Google+ integration of hashtags is getting a nice updates with Google search. Google+ introduced hashtags on posts back in May, where users can click on the hashtags and get to other related posts on Google+ with the same hashtag. Google is now gone a step further by allowing those same hashtags to be used when searching in Google. Simply type in “#keyword” for the hashtags you want to search. [Read More]

Why You Were Added to Twitter Spam Lists by Kris Holt

Over the last few days, Twitter spammers have been urging users to find out Louis Tomlinson’s phone number, hear a leaked version of One Direction’s new album and get a free iPhone. What’s notable is that these spammers weren’t sending tweets or direct messages. Instead, they made use of Twitter’s list function, adding people to various lists and indirectly pointing thousands of users toward spam sites. [Read More]

The Community Manager Checklist by Jameson Brown

It is important to understand that online communities are reflective of real life communities. Thus the management should be treated with similar mindset and strategy. Below is a checklist that will help any community manager with the day to day management and positive growth of online, social communities. [Read More]

Create Instagram and Pinterest-ready photos from your desktop (for free) by Faves & Co.

You’re on a small budget and you love sharing photos on Instagram, Pinterest and, well, everywhere. Photoshop has a learning curve you’re not ready to tackle and hiring a designer is out. That’s okay, there are alternatives to high end photo-editing products that live on your browser, and, with a little practice, can give you some amazing results. [Read More]

Facebook Finally Lets You Edit Posts by Pete Pachal

If autocorrect has ever ruined your Facebook post, your prayers have been answered. Facebook introduced the ability to edit status updates starting Thursday. The latest update for the Android Facebook app adds the ability to “edit your posts and comments and tap to see all your changes.” However, the editing has not been enabled on any of the Android devices we experimented with. [Read More]

Is Facebook Dead or Alive?

Facebook logo

The word around the social media blogs recently is that Facebook is losing the younger audience. Mashable recently highlighted both sides of this statement, from the eyes of teenagers, bringing this discussion even more to the forefront. Read them here: I’m 13 and None of My Friends Use Facebook and I’m 15 and All My Friends Use Facebook.

Ok, now that we have the basics of the discussion out of the way, let’s talk about why it doesn’t matter.

Sure, we’ve all been building our Facebook audiences for years, and we have engaged people who listen to our communications messages. We’ve put a lot of work into building relationships with our Facebook audiences. But remember the time before Facebook? The world of MySpace was strong, and many of us had presences there, too. And before that? Social media as we know it today was in its infant stages. We’ve been forming new audiences on new platforms for quite a while now. And we will do it again. Social media is a changing beast, and those of us wrangling it are familiar with change.

I recently consulted someone on social media and at the end of our discussion, he said, “So basically what you’re saying is I need to look at the data and base my decisions on that?” DING, DING, DING! We have a winner! That applies in this situation, too. What does your data tell you? Does it show that your younger audience is dwindling? If it is, what do the rest of your audiences look like? Facebook Insights will tell you everything you need to know.

So while the Facebook-pocolyspe is supposedly growing, remember that you’re prepared to be flexible and go with the flow, no matter what it is.

Social Media Measurement: Taking the First Baby Steps

If you listen to what’s being said out there about measuring social media, you’re bound to hear everything from, “You must measure,” to, “It’s impossible to measure.” Personally, I find myself in between these two methodologies, thinking, “Measuring is important, but doesn’t replace intuition and gut feelings.” So where do you start measuring your social media? Here are a few key metrics to pay attention to, and some great tools for measuring your success.

Meaningful Measurements

facebook insights
Facebook Insights Graph

Facebook

If you’ve ever taken a look at the Facebook Insights for your brand page, you know there are quite a few numbers available, especially if you export the data. But there is a way to get a quick sense of how your Facebook posts are doing, by looking at the number of engaged users. This is a key metric that I look at, and have in my goals. I also like to take a look at the virality of those posts. This is the percentage of people who have created what Facebook calls stories out of the number of people who saw the post. This is a good way to see how posts have spread.

twitter

Twitter

Twitter doesn’t have any built-in analytics, but there are other opportunities to look at how your content is fairing out in the world. Retweets and favorites seem like an obvious way to measure, but this, again, measures engagement, which is a key metric in social media. Recording these numbers, along with replies, is a great way to start to get a grasp on measuring.

Tools to Measure

hootsuite ow.ly click summary
Hootsuite Ow.ly Click Summary

HootSuite

HootSuite has some great stats, even in the free version. HootSuite uses the Ow.ly link shortener, which opens up some possibilities of measuring what happens with your tweeted content. The Ow.ly Click Summary will break down clicks by region, rank the most popular tweets, and the top referrers.

 

 

 

Social Google Analytics
Google Analytics – Measuring Social Referrals

Google Analytics

I know what you’re saying, Google Analytics measures web traffic not social traffic! And this is partially true. But Google Analytics also includes a social section in which you can measure social clicks to your website. I use this feature all the time, since part of my social strategy is pushing traffic to our university’s news site. I can see exactly how much traffic came from social sources. Now, this doesn’t mean that the university’s social presences can claim all that traffic, but it’s still informative, especially if you combine it with one of the other measuring tools I’ve discussed.

Argyle Social Measurement
Argyle Social Measurement

Argyle Social

I’ve fallen in social media love, or at least that’s what I told my boss the minute after I finished watching a demo of Argyle Social. For someone who wants the highest level of organization possible when it comes to social media (which can be hard), this is the tool to make it happen. But that’s for a different blog post. One of the best parts about Argyle Social is the analytics it has built in. You can organize your content into campaigns, and also set goals for conversions. I especially love being able to see all of my stats in one place. Argyle Social is a paid solution, but I found it to be reasonably priced for my needs.

Have you started measuring your social media efforts? What are you using to measure?